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A bond is a written contract in which one party called the surety usually a bank or an insurance company agrees to guarantee the performance of another party the client to a third party called the beneficiary following a contract between the client and beneficiary.


This is a guarantee provided during a tendering process, guaranteeing the tenderer/bidder will honour his bid and will:

  • Not withdraw his tender during the period of validity
  • Enter into a contract should he win the bid
  • Provide a performance bond when to do so

For assistance, contact our Customer Care teams on 0711-030140 and/or 0711-030105, email customercare@directline.co.ke or visit us at our various branches.

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